Privacy Policy
Last updated: 2025
Mulsetu Agrotech Private Limited ("Mulsetu", "we", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.
Scope
This policy applies to our website, apps, and related services provided by Mulsetu. By using our services, you agree to the practices described here.
Information We Collect
- Contact details: name, email, phone number
- Profile and business details: farm/business name, KYC information (where applicable)
- Usage data: device information, pages visited, interactions, and analytics
- Transaction data: bids, orders, payments (processed via secure providers)
- Communications: messages and support inquiries
How We Use Your Information
- Provide, operate, and improve our marketplace and price discovery features
- Process transactions and facilitate secure digital payments
- Verify identity/KYC where required to ensure platform integrity
- Communicate updates, respond to support, and send service-related notices
- Analyze usage and enhance security, fraud prevention, and compliance
Legal Bases
We process information based on consent, contractual necessity, legitimate interests (such as platform security and service improvement), and legal obligations.
Sharing and Disclosure
We do not sell personal data. We may share limited data with service providers (hosting, analytics, payments, support) under confidentiality and security commitments, or where required by law.
Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law, after which it is securely deleted or anonymized.
Security
We implement reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure; we strive to continuously improve protections.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
International Transfers
If data is processed outside your country, we take appropriate safeguards to protect it in accordance with applicable laws.
Cookies and Similar Technologies
We use cookies/analytics to understand usage and improve services. You can control cookies via your browser settings.
Your Rights
Subject to law, you may request access, correction, deletion, portability, or restriction of your data, or object to processing. Contact us to exercise these rights.
Changes to This Policy
We may update this policy from time to time. Continued use signifies acceptance of the updated policy.
Contact Us
Email: [email protected]